UEEx is one of the fastest growing crypto exchanges platforms. It prides itself on being a secure exchange for both beginners and sophisticated traders.

In  this UEEx review we indepthly cover every key aspect of the platform from a user perspective. This article will answer all your key questions about fees, customer support, security measures, licenses, and the wide range of services offered. Let’s jump straight into the details.

What is UEEx

UEEx is a full-featured exchange that allows users to instantly buy and sell over 200 digital assets and stocks. Launched in 2020, the platform has built a solid reputation for security and ease of use. Its competitive fees and advanced features, such as the UE coin miner app, trading bots, and social trading, set it apart from other exchanges

UEEx provides a flexible trading experience for both beginners and advanced traders. It supports BTC and leading altcoins such as SOL, XRP, ETH, and TRX, along with stablecoins like USDT and USDC. The exchange offers memecoins like DOGE and SHIB, plus privacy coins such as DASH. Stock traders enjoy access to major US and Hong Kong stocks, including Apple, NVIDIA, Amazon, Alibaba, and China Mobile.

UEEx claims to serve a global user base of 21 million across 190+ countries, and manages over $5 billion in assets. The platform is licensed in both Canada and the US, with daily trading volumes exceeding $1 billion, as reported on its website. UEEx’s ultimate goal is to become the leading crypto exchange worldwide.

How Does UEEx Work?

UEEx operates as a full-service digital asset trading platform. It matches orders from clients who want to sell cryptocurrencies with orders from those looking to make purchases. Unlike traditional brokerage model, UEEx gives direct market access to all verified clients. The support team can’t modify positions on behalf of the clients. This guarantees complete autonomy and confidence in trading.

UEEx allows users to exchange crypto for crypto, fiat for crypto, and even crypto for stocks. Fiat to stocks and reverse trading are also supported. Its user-friendly interface, coupled with fast registration and payment linking, ensures efficient trading. Beyond sending and receiving from external wallets, the platform features a peer-to-peer trading model, where users trade among themselves with escrow protection. Note that this service is restricted to USDT transactions.

UEEx gives traders all the tools they need, like candlestick charts and indicators such as moving averages. If you’re into short-term market swings, the platform’s margin trading lets you apply leverage to boost your purchasing power up to 125x.

At UEEx, user security and privacy are top priorities. Each user receives 2,000 addresses, each usable only once, which minimizes the risk of hacking and ensures transactions remain untraceable. This approach aligns with blockchain’s core values of anonymity. Despite these privacy features, UEEx remains fully compliant with regulatory standards.

UEEx Pros and Cons

Pros Cons
Accepts US residents The web platform lacks user-friendliness
Supports futures, options, and crypto derivatives Supports few fiat currencies
Simple and intuitive user interface Customer Support Needs Improvement
No history of security breaches

Products and Services Offered by UEEx

UEEx provides an extensive range of features designed to meet the varying needs of both cryptocurrency traders and stock investors. These features are divided into three core branches:

  • Trading and investment tools
  • Security features
  • Native token

Trading and Investment tools

Spot Trading

Spot trading is a key feature of UEEx, enabling real-time buying and selling of digital currencies at market prices. The platform feels a lot like TradingView, giving the traders the ability to analyze trends and make trades in real-time. It has great charting tools with indicators like moving averages, RSI, and Bollinger Bands to help you understand price patterns. Users have the option to place both limit and market orders. The spot trading platform offers a diverse selection of assets, including BTC , ETH, TRX, ADA, YFI, DOT, COMP, and its native token, UE. All currencies are quoted against USDT as the base currency.

Copy Trading

UEEx offers a cool copy trading feature that helps both newbies and seasoned traders boost their earnings. Users replicate trades from verified pros and earn money from trading even with zero skills. All it takes is browsing through master accounts and checking their performance based on individual risk tolerance and profit goals and selecting the right account to follow. Detailed account statistics, such as win rates and trade sizes, are available to support informed decision-making when selecting master accounts.

Read also: “ How to Start Copy Trading with UEEx: A Step-by-Step Guide ” by Finbold

Copy trading simplifies the learning curve for newcomers while providing advanced traders with portfolio diversification. Plus, users benefit from customizable risk management tools, such as stop-loss limits and adjustable leverage, providing control over their investments. Just remember, this option is only available on the Futures Market. Any account holder has the opportunity to become a signal provider or copy trades from more experienced traders.

LaunchPad

At UEEx, the launchpad is all about empowering new crypto projects, giving them a solid platform to launch their tokens successfully. It’s among the latest features on the platform. For investors, this means a chance to jump into exciting projects right from the start. UEEx takes due diligence seriously, looking into each project’s viability, team credentials, and market potential before it gets listed. The launchpad shares essential data, such as:

  • Whitepapers: Detailed documents outlining the project’s goals, technology, and roadmap.
  • Team Profiles: Information about the team behind the project, highlighting their expertise and past achievements.
  • Roadmap: Clear timelines and milestones for project development to help investors understand the project’s future direction.

Demo Trading

UEEx offers a demo feature for futures trading that lets you experience the thrill of real-time market action without risking a penny. Accessible through the mobile app, this tool is perfect for newcomers looking to get comfortable with the platform or boost their trading confidence. You’ll get to practice using dummy funds in a live market environment. Experienced traders can also leverage the demo environment to test and develop advanced strategies and techniques.

Security Features

In an era when crypto exchanges face evolving risk threats of hacks, fraud, and regulatory scrutiny, UEEx makes security its number one goal. It has implemented more than ten safety features to ensure user funds are safe and their information private. Here are the top security features:

Volatility Cover

Volatility cover shields users from losses during flash crashes and extreme market fluctuations. Economic events like the SNB interest rate change in 2011, the Brexit referendum in 2020, and the U.S. election can trigger severe liquidity imbalances, often leading to significant slippage and losses. In such cases, UEEx users only need to file a complaint with the platform, and once the event is assessed and verified as eligible, compensation is provided.

Asset Protection

At UEEx, asset protection helps keep your funds safe from theft caused by things beyond your control. Multifactor logins, cold storage, and SSL encryption all lower the chances of getting hacked, but history shows vulnerabilities remain. In the event that the company gets hacked, or clients lose funds due to non-personal errors, asset protection feature steps in to ensure they are compensated.

Distributed Cold Storage

UEEx maintains 93% of user funds in offline storage for added security. Unlike traditional storage methods that aggregate funds, it decreases the risk of loss by distributing its assets across multiple cold wallets. This strategy effectively decentralizes risk and enhances overall asset protection.

Mitigation Fund

UEEx users are covered by a $100 million risk mitigation fund. This fund assures account holders that they will be compensated in the event of unforeseen circumstances leading to loss of money including security breaches  such as hacking. 

Proof-of-Reserves (PoR)

The crypto exchange tackles one of the biggest fears of traders with its proof-of-reserves (PoR) process, which is a self-regulating measure. Traders worry about exchanges collapsing and losing their funds, like what happened with Mt. Gox and, more recently, FTX. With PoR, the platform provides proof that it has enough reserves to cover all customer deposits. This feature allows users to verify their account balances against the platform’s reserves, fostering transparency and peace of mind.

Access Control

Access control is a handy security feature that lets account holders choose extra safety options to limit accessibility to their wallets. This includes things like IP and wallet whitelisting, as well as device management. These features make sure that only authorized devices and networks can access a user’s account. If there’s a suspicious login attempt, multi-factor authentication kicks in, and the user receives an instant notification.

Native Token

UEEx crypto and stock exchange has its own native coin, the UE Coin ($UE), which doubles as the main governance token. This setup lets the community get involved in decision-making. Token holders propose and vote on important upgrades, system improvements, and fixes, making sure the platform stays secure, efficient, and in tune with what users need.

UE Coin operates on the Binance Smart Chain (BSC) and features a capped supply of 10 billion tokens. The distribution includes 5% for early participants, 25% to incentivize miners, 30% allocated to project founders, and 15% designated for angel investors and advisors. Plus, 5% is set aside to reward innovations, while 20% is focused on risk mitigation.

The primary use cases for UE include fee payments, governance, staking, and lending or borrowing. Users can earn the token through the following:

  • Welcome reward for signing up as new users
  • Referall bonus for introducing new members
  • VIP rewards for levelling up
  • Participation in airdrops
  • Earnings from staking
  • Participating in platform competitions
  • Contributing to community projects
  • UE coin miner on telegram

Note: UE Coin employs a deflationary burn mechanism, capping circulation at a maximum of 5 billion coins at any given time. As demand for the token increases against its fixed supply, this mechanism creates an imbalance between demand and supply, ultimately driving up token prices.

UEEx Fees

UEEx provides a competitive yet varied fee structure based on transaction types. Below is a summary of the different models.

Transaction Type Rate
Fiat Transactions 0%
Crypto Deposits 0%
Crypto Withdrawals (Internal Transfers) 0%
Crypto Withdrawals (External Transfers) From 1 USDT
Spot Trading 0.09%
Futures Trading 0.05%
Margin Trading 0.08% to 0.10%
Crypto Loans 0.0599 % daily rate and 21.8635 % annually
Stock Trading 1.50%

How to Get Started– Creating a UEEx Account

Step 1: Getting Started

To get started, visit the UEEx website on your PC browser and click the orange “Sign Up” button to open the registration form.

Step 2: Signing Up

Now, just fill out your details on the registration form and hit the “Submit” button. You can sign up using your email address or mobile phone number. Don’t forget to complete the security captcha on the website!

Step 3: Verify your Account

Make sure to check the email or phone number you provided during sign-up. A verification code will be sent to you, which is necessary for verifying your account.

Step 4:  Sign In and Set-Up your Account

You are now ready to proceed. Sign in to your account and begin exploring its features. Remember to enhance your account’s security by activating additional safety measures.

UEEx Web and Mobile Application

UEEx is available on both web platforms and as a downloadable app for iOS and Android users. Below is a brief summary of the user experience on the web platform compared to the mobile app.

Web Platform Experience

The web version of UEEx offers a balanced user experience, providing essential functionalities alongside some usability challenges. The homepage facilitates quick access to critical features such as account sign-up, market data, and trading options. The initial impression is somewhat lackluster due to a less engaging design and less intuitive navigation. One major downside is the broken links that get really frustrating. One might get the impression that the website is unfinished. If you’re after advanced features like copy trading, you’ll need to grab the mobile app.

Mobile App Experience

Downloading the mobile app is the way to go if you want a smooth experience with UEEx. The app is quick, responsive, and works great on different screen sizes, making your trading experience better. It includes all the features from the exchange, like staking, copy trading, demo trading, and margin trading. Users easily switch between cryptocurrencies and trading pairs, with real-time market data and charts readily accessible. The mobile app is well organized with clear information  boxes unlike the web interface. The dashboard provides key information at a glance, including portfolio balances, recent transactions, and market trends.

Why UEEx

UEEx ranks among the fastest crypto exchanges worldwide. It rapidly adopting innovations and technologies making sure it meets its users’ needs efficiently. It offers advanced security features, far exceeding basic protections, and holds top licenses from Canada and the U.S. The platform maintains a flawless security record without any breaches, thanks to its talented leadership. They even offer asset insurance to give customers peace of mind. While the web client interface could do better, UEEx has an easy to use mobile app making trading on the go a reality. The wide range of tools, including copy trading and charting features position the exchange to cater to both beginners and advanced traders.

Looking ahead, UEEx is set to expand further, with plans to introduce a new wallet in Q1 2025, onboard institutional investors, and enable API integrations while cross-listing UE Coin on more exchanges. These features, combined with competitive trading fees, a wide range of asset classes including stocks, and excellent customer support, position UEEx as a premier exchange. The company’s clear expansion plans demonstrate its commitment to continuous improvement.

UEEx Customer Support

The help page is supposed to be the fastest way to tackle minor problems, but it wasn’t accessible during this review because of a broken link. So, if you need help, the best option is to use the live chat function. When you start it up, an AI bot will greet you and can handle most simple issues. If your problem is a bit more complicated, the bot will link you up with a human support agent in under two minutes.

Experiences with human agents are hit or miss; some seem less informed about the company’s offerings. There were times when the live chat support agents gave conflicting and even misleading infomation, which felt pretty unprofessional. On the bright side, they’re generally kind and patient, doing their best to resolve customer issues.

UEEx is accessible through two email addresses. For business-to-business inquiries, it’s best to use official [at] ueex.com. If you need help with customer service, drop a line at customer-service [at] ueex.com. Unfortunately, there was no phone support during this review. UEEx is active on social media platforms like Twitter and Telegram . While these aren’t official support channels, following them is a great way to stay updated on their latest news. They have Instagram and Facebook accounts too, although the engagement there is a bit lower.

Final Verdict

Signing up for UEEx is a personal choice that should reflect how its offerings satisfy your trading goals, weighed against its limitations. This review found a blend experiences. On the bright side, UEEx stands out for its strong security measures, including SSL encryption, multi-factor authentication, and effective asset protection policies. Traders will appreciate features like volatility cover and access control. Plus, with options like copy trading and staking, UEEx positions itself as a great choice for both newcomers and seasoned traders.

UEEx does have some downsides to keep in mind. The user interface isn’t the most user-friendly, and customer support needs to step up its game. Navigating the UEEx website can be a bit of a hassle with messy menus and broken links cropping up often. Some features don’t even have clickable links for more details, making it feel like the site is still under construction. Plus, live agents sometimes seem a little lost when it comes to the company’s offerings and the crypto world in general. In its ambition to lead the crypto exchange sector, UEEx must ensure that innovation is matched by a seamless user experience.

FAQs

What is UEEx?

UEEx is a secure and full-featured crypto and stock trading exchange. It’s one of the fastest growing platforms with over 230 coins on offer, and is best known for copy trading.

Is UEEx a legitimate exchange?

Yes, UEEx is a legit crypto exchange that follows strict financial compliance guidelines. It holds both the U.S. Money Services Business (MSB) license and the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) license.

How much does UEEx charge for transactions?

UEEx has various fees across different products. Fiat transactions and crypto deposits are free, while crypto withdrawals attract a charge starting from 1 USDT. There is a spot fee of 0.2% and a margin trading fee of 0.08 to 0.10%. Stock trading attracts a fee of 1.5%, while crypto loans incur a fee of 0.11%.